WHAT TO EXPECT
During your first office visit (60 minutes), Dr. Norris will build a complete, comprehensive medical history and perform any relevant physical exams. She may recommend some additional labs.
Please bring any previous lab work (the last 5 years should do) and a list of all current medications and supplements.
Dr. Norris practices using the least intervention for the greatest benefit. Her protocols are designed to address your symptoms as quickly as possible while you work together to create a plan to find and address the cause of your illness.
At the conclusion of your initial visit, you’ll receive a preliminary treatment plan and specific recommendations based on your individual needs and preferences.
Follow-up visits will be scheduled as needed (see below). You’ll also have email access in between appointments.
*NOTE: If you are bringing a newborn in to establish care, there’s a recommended protocol for his or her exam schedule. Visit the Pediatrics page for more info.
APPOINTMENT TYPES & PRICING
Initial Appointment (adults and children*; new patients only) • $320
Choose this option if you’re establishing care for the first time. Annual Well Woman or Well Child Exams can be included here; just let us know when you schedule.
Annual Well Woman Exam • $240
Annual wellness visit including pelvic exam, breast exam, and paps (if needed).
Well Child Exam (30 minutes, not including vaccines) • $160
Just like your wellness visit with a MD, but also includes discussion on sleep, diet, developmental milestones, etc. Vaccines will need to be scheduled and paid for separately. Visit the pediatrics page for more info.
Follow-Up Appointment (30 minutes)* • $160
Choose this option to consult on the treatment plan we established after your initial visit. If you need more time with the doctor, you may schedule a longer follow-up ($75 per additional 15 minutes).
*For established patients, follow-up appointments can also be done over the phone. Same rates apply.
Lab Fees & Natural Pharmacy Items
If you have a PPO insurance plan, most labs and/or imaging will likely be covered by your carrier. Many of the labs we work with offer reduced prices for patients who pay out of pocket.
In states like Vermont, Oregon, Washington, and Arizona, Naturopathic Doctors are able to admit patients directly into the hospital, and bill all insurance plans (including Medicaid!) directly. They are treated as vitals member of the medical community, by MDs and specialists alike.
Dr. Norris is currently advocating to make that happen in California, too—but for the time being, the laws haven’t quite caught up with the desires and needs of the people who live here. As such, this is a cash-based practice. If you have a PPO plan that offers out-of-network benefits, or another plan that allows for reimbursement, we will provide you with a “superbill” to submit to your insurance company. Our office has all the necessary forms (see below).
If you have a HSA (health savings account) and/or FSA (flex spending account) you can use this to pay for your visit and supplements.
Cancellation policy: We require a 24-hour notice to cancel your appointment. Appointments cancelled less than 24 hours will be assessed a late cancel fee of $50. Personal emergencies will be given reasonable courtesy consideration.
On-time policy: Appointment length will not be extended due to late arrival. Please arrive 20-25 minutes prior to your first appointment to fill out these intake forms in the office. This enables us to maximize your time with the doctor.
Financial policy: Payments are expected upon receipt of professional services and natural pharmacy items. Payments can be made by Visa, MasterCard, Discover, cash, or check.
Policies are subject to the good graces of Paracelsus. We reserve the right to bend, break, or ignore them as we see fit.
Check out this page from the California Association of Naturopathic Doctors to learn more about what’s covered (or not) by most insurance plans.