Book your telehealth appointment.
Schedule a virtual appointment or consultation with Dr. Sara Norris, ND.
Dr. Norris transitioned to a telehealth only (phone and video) clinic starting on December 24, 2021, she is no long at Paracelsus Natural Family Health Center. If you are an established patient & have been seeing Dr. Norris at Paracelsus, you do not need to reestablish care as a new patient. Patients who have seen Dr. Norris at Paracelsus clinic: if you have not yet been seen by Dr. Norris using this new online appointment platform you can schedule as a follow-up, but the scheduling system will prompt you to enter yourself as a new patient since you will not be found in this new scheduling software.
In fall of 2021, I decided to leave the Paracelsus clinic in Pasadena and shift toward a telehealth-only practice focused on women’s health.
A virtual practice helps keep costs more manageable, and invites you to show up however you feel most comfortable, even if that’s in your PJs with a heating pad (or a cat) on your belly. I also offer a free initial consultation to answer any questions you may have before booking an appointment.
Appointment Types and Pricing.
Adults and children | 55 minutes – $350
Choose this option if you’re establishing care for the first time.
25 minutes – $175
Choose this option to consult on the treatment plan we established after your initial visit. If you have been seen by Dr. Norris in the last 3 years (including at her prior practice at Paracelsus Natural Family Health Center) you may schedule as a follow-up.
If it has been more than 3 years since your last appointment, please schedule an initial appointment so there is more time to discuss any changes in your medical history.
If you need more time with the doctor, you may schedule a longer follow-up ($87.50 per additional 15 minutes).
*For established patients, follow-up appointments can also be done over the phone. Same rates apply.
Extended Follow-Up Appointment
40 minutes – $262.50
Choose this option if you would like more time with Dr. Norris in your visit or you are reviewing 2 or more mail out labs with her during your visit.
Lab Fees & Natural Pharmacy Items
If you have a PPO insurance plan, most labs and/or imaging will likely be covered by your carrier. Many of the labs we work with offer reduced prices for patients who pay out of pocket.
In states like Vermont, Oregon, Washington, and Arizona, Naturopathic Doctors are able to admit patients directly into the hospital, and bill all insurance plans (including Medicaid!) directly. They are treated as vitals member of the medical community, by MDs and specialists alike.
Dr. Norris is currently advocating to make that happen in California, too—but for the time being, the laws haven’t quite caught up with the desires and needs of the people who live here. As such, this is a cash-based practice. If you have a PPO plan that offers out-of-network benefits, or another plan that allows for reimbursement, we will provide you with a “superbill” to submit to your insurance company. Our office has all the necessary forms (see below).
If you have a HSA (health savings account) and/or FSA (flex spending account) you can use this to pay for your visit and supplements.
Cancellation policy: We require a 24 working hour notice for cancellations (by previous Thursday if your appointment is Monday). For appointments canceled less than 24 hours prior to your appointment there is a 25% charge; a no show for an appointment is billed at 50% of the appointment cost.
On-time policy: Appointment length will not be extended due to late arrival. Please make sure your intake and consent forms are completed prior to your appointment. If any of your forms are not completed these will be filled out with the doctor during your appointment, but the appointment length will not be extended.
Financial policy: Payments are expected upon receipt of professional services. Due to the need to collect money virtually, we ask patients to enter a credit card number to reserve an appointment. That credit card will be charged after your appointment and in the event of a late cancellation. For your safety credit cards are not stored on the website – they are encrypted and stored on separate secure billing software
Policies are subject to the good graces of Dr. Norris and staff. We reserve the right to bend, break, or ignore them as we see fit. We intend to treat you with human kindness and flexibility if something out of your control comes up.
Check out this page from the California Association of Naturopathic Doctors to learn more about what’s covered (or not) by most insurance plans.
Book your virtual appointment or consultation
15 minute consultations will not include any personalized medical advice, this is not a medical visit. This is an opportunity for you to see if Dr. Norris is a good fit for you, prior to scheduling an appointment to establish care, if you would like. Most people skip this step and go straight to booking an appointment, so they can get in to see Dr. Norris sooner.
When you book online you will receive an email confirmation after you’ve scheduled.
**If you do not receive an email confirmation, the appointment has not been scheduled**
When your first appointment is confirmed you will receive an invitation to the patient portal with a link to intake forms. Please fill these out at least 24 hours prior to your appointment* so the doctor has time to review them as well as any recent or relevant lab work or imaging.
*Please note, if intakes are not received by the deadline, time will be taken out of your appointment to review.
Lab work or imaging can be uploaded as a document in the patient portal or you can email this to email@example.com instead.
All telemedicine patients must reside in or be residents of California when they establish care.
FOR EXISTING PATIENTS, if you have been seen by Dr. Norris at Paracelsus before please note the following: you may schedule a follow-up appointment with Dr. Norris if you have been seen within the last 3 years. If this is your first time booking through this site you will have to enter yourself as a new patient. After selecting your follow-up appointment time you will be prompted to enter your info: select new patient and not return patient. Then you will enter your contact information in.
Dr. Sara Norris is a telemedicine Naturopathic Doctor specializing in women’s health, hormones, skin, and digestive health based in Los Angeles and serving you via phone or video anywhere in California.
Mailing address 2275 Huntington Dr #238, San Marino, CA 91108
Phone (323) 844-3374
Fax (866) 469-2721