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Naturopathic medicine for women’s health

Please note

Dr. Norris transitioned to a telehealth only (phone and video) clinic starting on December 24, 2021, she is no long at Paracelsus Natural Family Health Center. If you are an established patient & have been seeing Dr. Norris at Paracelsus, you do not need to reestablish care as a new patient. Patients who have seen Dr. Norris at Paracelsus clinic: if you have not yet been seen by Dr. Norris using this new online appointment platform you can schedule as a follow-up, but the scheduling system will prompt you to enter yourself as a new patient since you will not be found in this new scheduling software.

In fall of 2021, I decided to leave the Paracelsus clinic in Pasadena and shift toward a telehealth-only practice focused on women’s health. 

A virtual practice helps keep costs more manageable, and invites you to show up however you feel most comfortable, even if that’s in your PJs with a heating pad (or a cat) on your belly. I also offer a free initial consultation to answer any questions you may have before booking an appointment.

 

TELEHEALTH APPOINTMENT TYPES & PRICING

Initial Appointment (adults and children; 55 minutes) • $350 

Choose this option if you’re establishing care for the first time or it has been more than 3 years since you have seen Dr. Norris

Follow-Up Appointment (25 minutes) • $175 

Choose this option if you have been seen by Dr. Norris within the last 3 years. Patients who have seen Dr. Norris at Paracelsus clinic: if you have not yet been seen by Dr. Norris using this new virtual doctor appointment platform you can schedule as a follow-up, but the scheduling system will prompt you to enter yourself as a new patient since you will not be found in this new scheduling software. If you need more time with the doctor, you may schedule a longer follow-up at $87.50 per additional 15 minutes.

Lab Fees & Natural Pharmacy Items

If you have a PPO insurance plan, most labs and/or imaging will likely be covered by your carrier. Many of the labs we work with offer reduced prices for patients who pay out of pocket.

INSURANCE

In states like Vermont, Oregon, Washington, and Arizona, Naturopathic Doctors are able to admit patients directly into the hospital, and bill all insurance plans (including Medicaid!) directly. This is not the case in California. 

Dr. Norris is currently advocating to make that happen in California, too—but for the time being, the laws haven’t quite caught up with the desires and needs of the people who live here. As such, this is a cash-based practice. If you have a PPO plan that offers out-of-network benefits, or another plan that allows for reimbursement, we will provide you with a “superbill” to submit to your insurance company. 

If you have a HSA (health savings account) and/or FSA (flex spending account) you can use this to pay for your visit and supplements.

Check out this page from the California Association of Naturopathic Doctors to learn more about what’s covered (or not) by most insurance plans.

OFFICE POLICIES

Cancellation policy: We require a 24 working hour notice for cancellations (by previous Thursday if your appointment is Monday). For appointments canceled less than 24 hours prior to your appointment there is a 25% charge;  a no show for an appointment is billed at 50% of the appointment cost.

On-time policy: Appointment length will not be extended due to late arrival. Please make sure your intake and consent forms are completed prior to your appointment. If any of your forms are not completed these will be filled out with the doctor during your appointment, but the appointment length will not be extended.

Financial policy: Payments are expected upon receipt of professional services. Due to the need to collect money virtually, we ask patients to enter a credit card number to reserve an appointment. That credit card will be charged after your appointment and in the event of a late cancellation. For your safety credit cards are not stored on the website – they are encrypted and stored on separate secure billing software

Policies are subject to the good graces of Dr. Norris and staff. We reserve the right to bend, break, or ignore them as we see fit. We intend to treat you with human kindness and flexibility if something out of your control comes up.

 

BOOK YOUR APPOINTMENT OR CONSULTATION

15 MINUTE CONSULTATIONS WILL NOT INCLUDE ANY PERSONALIZED MEDICAL ADVICE, THIS IS NOT A MEDICAL VISIT. This is an opportunity for you to see if Dr. Norris is a good fit for you, prior to scheduling an appointment to establish care, if you would like. Most people skip this step and go straight to booking an appointment, so they can get in to see Dr. Norris sooner.

When you book online you will receive an email confirmation after you’ve scheduled.

**If you do not receive an email confirmation, the appointment has not been scheduled**  

When your first appointment is confirmed you will receive an invitation to the patient portal with a link to intake forms.  Please fill these out at least 24 hours prior to your appointment* so the doctor has time to review them as well as any recent or relevant lab work or imaging. 

(*Please note, if intakes are not received by the deadline, time will be taken out of your appointment to review)

Lab work or imaging can be uploaded as a document in the patient portal or you can email this to hello@drsaranorris.com instead.

All telemedicine patients must reside in or be residents of California when they establish care